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Frequently asked questions

From where do you obtain your teas?
Every blend is curated, with the finest leaves soured from 90-120 gardens. Munnar, Valparai, Wayanadu, Nilgiris and Assam
How long does it take for home delivery?
We use Royal mail and DHL to send most of our UK orders.Euro Car Parts reserves the right to use discretion in any circumstance where it makes more sense to use an alternative delivery method.
How are your teas packaged?
Once we've sourced our teas directly from plantations, we transport them to our cutting-edge tea facility in Kerala. Here, the teas undergo thorough cleaning, sorting, and quality testing to eliminate any impurities, dust, or foreign particles. They then undergo testing cycles, where a minimum of 1000 cups are tasted daily to maintain consistency in aroma, liquor, and flavors. Finally, the teas are packed to guarantee they stay garden-fresh and retain their unique character.
What are the shipping fees?
All orders above ₹250 are eligible for Free Shipping. For any order below ₹250, an additional charge is levied as a shipping charge, the price depends on the address of delivery.
How can I track my shipment?
You can track your shipment by visiting the following link–
Is it possible to cancel an order?
All orders placed through www.eastea.in are processed with a very short turnaround time and hence the cancellation of orders are not possible.